Project enquiries
Start with the property, the roof and the work required
ER Group London reviews private residential enquiries involving specialist roofing, roof repairs, re-roofing, roof refurbishment, leadwork, flat roofing, heritage-sensitive work and suitable property refurbishment.
The property address, postcode, current condition, intended work, project stage, access information and any known professional-team involvement help us understand whether the enquiry is a good fit.
If architects, designers, surveyors, estate managers or project managers are already involved, please mention this in your enquiry so the first conversation can be directed appropriately.
The online form is intended for ordinary enquiry information only. Please do not send identity documents, payment details or unnecessary sensitive personal information.
How we can help
Residential Roofing and Suitable Refurbishment Enquiries
Roof Repairs and Leaks
Targeted roof repairs where leaks, slipped slates, failed flashings, defective flat roofs or localised roof issues need careful diagnosis.
Re-roofing and Roof Refurbishment
Planned roof renewal for private homes where coverings, insulation, leadwork, drainage, access and protection need to be coordinated.
Heritage & Conservation Roofing
Period, listed and conservation-sensitive homes where existing fabric, traditional materials and project requirements influence the work.
Specialist Leadwork
Flashings, valleys, abutments, gutters, parapets and other residential roof junctions requiring technically correct weathering details.
Flat Roofs and Roof Terraces
Flat roofing, roof terraces, balconies and related waterproofing details for private residential properties.
Architect & Designer-Led Projects
Residential roofing coordinated with appointed architects, designers, surveyors, estate managers or project managers.
Roof Surveys & Inspections
A detailed review of visible roof condition before larger repair, refurbishment or renewal work is planned.
Chimneys, Gutters and Rainwater Goods
Roofline chimney repairs, lead flashings, gutters and rainwater details that affect the wider roof.
Suitable Property Refurbishment
Coordinated residential refurbishment considered where the location, access, scope and required finish align with the way we work.
Useful information
What to include with your enquiry
Attach photos or documents
Optional. You can attach roof photos, survey notes, drawings or other relevant documents to help us understand your enquiry. Please do not upload sensitive personal information unless it is needed for your enquiry.
Property Location
The address and postcode help confirm coverage, access context and whether the enquiry is within our usual service area.
Property Type
Tell us whether the property is a private home, period property, listed building, conservation-area home or part of a wider refurbishment.
Current Issue or Planned Work
Briefly describe the roof condition, leak, defect, planned renewal, leadwork concern or refurbishment work being considered.
Roofing Requirement
State whether the enquiry concerns repair, re-roofing, roof refurbishment, leadwork, flat roofing, chimney work, inspection or another roofing service.
Project Stage & Timing
Tell us whether the work is urgent, being planned, already designed, part of a larger programme or subject to a target date.
Access & Occupancy
Mention scaffolding, parking, neighbours, occupied rooms, gardens, shared access or any constraints that may affect delivery.
Professional Team
Mention any architect, designer, building surveyor, engineer, estate manager, project manager or contractor already involved.
Heritage or Listed Context
Share whether the property is listed, in a conservation area or subject to professional, leasehold or estate requirements.
Available Information
Drawings, reports or photographs can be discussed after initial contact; the current form does not provide file upload.
Registered office and service area
ER Group London, 21 Ellis Street, London, SW1X 9AL
ER Group London’s registered office is in London. We consider specialist residential roofing and suitable refurbishment enquiries across Prime London, Surrey and selected surrounding areas, subject to project fit, access and scope.
For project enquiries, please use the form, phone, email or WhatsApp first. If a site visit or meeting is appropriate, this can be discussed after the initial enquiry review.