Client feedback

What clients say about the work and the experience

The reviews below are published from verified source records and shown in the customer’s recorded wording.

They cover different project types, from roof repairs and roof terraces to slate work, bespoke windows, decoration and residential refurbishment.

Where a review does not establish a location, service detail or project fact, we do not add one.

Verified feedback

Client reviews

The reviews below are the source records currently approved for publication on this site.

ER Group repaired and rebuilt our roof / terrace and did a phenomenal job. Jack, Andy & the whole team were great to deal with at all times and the job was done to a really high standard - we are thrilled with the results. Highly recommended.

Mary Jones

5 / 5

Verified source: Google Business Profile

I needed new slates, and Eaton Roofing provided a very competitive quote. Once the job was started it became clear that much more remedial work was required on the roof structure. Eaton were able to accommodate the extra work in a timely manner, at very reasonable rates, and did a first class job, too. Highly recommended.

Dave Atkinson

5 / 5

Verified source: Google Business Profile

After a long time looking for someone to fix our leaking conservatory roof, it was a relief to find ER Group. Jack and his team were efficient and thorough. They arrived on time, quoted for the job as asked and the scaffold was erected as promised. The job was done neatly and the scaffold taken down as soon as they finished. Extremely pleased.

Martyn Marler

5 / 5

Verified source: Google Business Profile

First class service from start to finish. Jack is very easy to deal with and responsive. The guys worked efficiently and stuck to timescales. Great attention to detail and high calibre workmanship. In particular, Sam, Mem, Dean and Nick were professional and delivered a great job. Would definitely recommend.

Tom Cox

5 / 5

Verified source: Google Business Profile

Very happy with repairs to our roof, I was glad to find a company with knowledge of green sedum roofs as well as regular types of roof construction. They were able to find and repair a small leak, without having to strip back the whole roof.

Oriana Wilmott

5 / 5

Verified source: Google Business Profile

We’re really happy with the work and turn around from ER Group. We used a cheaper and less experienced roofing company initially that left us with a huge hole in our ceiling for 6 months. Jack and the team were able to install, plaster, sort electrics and decorate bespoke windows in three rooms in less than 3 weeks. The work has been faultless from start to finish, I’d highly recommend ER Group.

Tom Brien

5 / 5

Verified source: Google Business Profile

We had all of our front house repointed. We are very pleased with the works carried out. The house looks amazing now. They are some of the few companies that we trust when it comes to home refurbishment. Highly recommended.

S C

5 / 5

Verified source: Google Business Profile

Review evidence

Clear source, exact wording

Client feedback should be useful without being polished into a stronger claim than the source supports.

Verified source

Each published review is tied to an approved source record.

Customer wording

The review text is shown in the recorded wording rather than rewritten as marketing copy.

Approved attribution

Names, ratings and source labels appear only where they are approved for public use.

Project boundaries

A review is connected to a service or project only where the source evidence supports that relationship.

Review questions

About the reviews on this page

  • No. The published review text is shown in the wording held in the verified source record.
  • The reviews currently published on this page are verified Google Business Profile records held in the site’s approved testimonial catalog.
  • No. A review supports only the work and experience described by that customer. Service pages and case studies use separate evidence for wider capability and project facts.
  • A location is shown only when the approved evidence supports publishing it. We do not infer an address or area from the review text.
  • No. The current website does not provide a public review-submission form.

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